Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is the standard shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided for domestic orders.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit.
What materials are used in Salus Saunas® clothing?
We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium linen. Specific material compositions are listed under the 'Fabric & Care' section of every product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer upon delivery.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.